Creative Cloud sluit zichzelf af

New Here ,
Nov 04, 2020

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waarom sluit creactive cloud een aantal keer per dag zichzelf af. alle programma's sluiten dan ook af. Ik moet me dan opnieuw aanmelden en alle programma's weer opnieuw opstarten

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Cloud storage web assets, Collaboration, File sync, Libraries

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Creative Cloud sluit zichzelf af

New Here ,
Nov 04, 2020

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waarom sluit creactive cloud een aantal keer per dag zichzelf af. alle programma's sluiten dan ook af. Ik moet me dan opnieuw aanmelden en alle programma's weer opnieuw opstarten

TOPICS
Cloud storage web assets, Collaboration, File sync, Libraries

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25

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Nov 04, 2020 0
kglad LATEST
Adobe Community Professional ,
Nov 05, 2020

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that's not normal behaviour.  ie, there's something wrong with your installation of cc.

 

first try, resetting the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall/reinstall per the above link

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials

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