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Creative Cloud: “Some files failed to sync”

Community Beginner ,
Dec 17, 2016

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I have been getting this error for over a week now. I’m running Creative Cloud version 3.9.5.353 on El Capitan version 10.11.6 (15G1108).

A few days ago after some googling, found one solution on the Adobe forums from 2015 involving deleting some .db files (details). I tried this but it didn’t work.

Any help would be appreciated. Thanks!

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File sync

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Creative Cloud: “Some files failed to sync”

Community Beginner ,
Dec 17, 2016

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I have been getting this error for over a week now. I’m running Creative Cloud version 3.9.5.353 on El Capitan version 10.11.6 (15G1108).

A few days ago after some googling, found one solution on the Adobe forums from 2015 involving deleting some .db files (details). I tried this but it didn’t work.

Any help would be appreciated. Thanks!

Topics

File sync

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2.2K

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Dec 17, 2016

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Adobe Employee ,
Dec 27, 2016

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David__B LATEST
Adobe Employee ,
Jan 17, 2017

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Hi Annette,

Sorry for your difficulties.I responded to you on a different thread here: Again! “Some files failed to sync” issue

Thanks,

- Dave

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