• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Creative Cloud Storage out of space even though no files exist

Community Beginner ,
Mar 17, 2019 Mar 17, 2019

Copy link to clipboard

Copied

Hi,

Creative cloud storage is reporting that I am out of space, but there aren't any files. I have deleted them all. Is there an issue with the service?

Screen Shot 2019-03-17 at 10.06.14 pm.png

TOPICS
File sync

Views

337

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 17, 2019 Mar 17, 2019

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 17, 2019 Mar 17, 2019

Copy link to clipboard

Copied

LATEST

Deleted files are kept in the “Deleted” area and need to be removed for good. You can do that by going to the website “assets.adobe.com/deleted”.

Any file you see there will take up space.

If you use Lr CC (the cloud based Lr) of your Photography plan, you fill your data space by uploding a very small number of files. I think those files are not accessible via the Exlorer or Finder.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines