Creative Cloud storage space

Dec 24, 2018

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I have issues with Creative Cloud. It shows I have used 39% of my 20GB storage space. I have deleted ALL files from Creative Cloud and from the Delete/Archive space. There are no Albums, projects or anything else showing in the Files section of Cloud, yet the space usage doesn't budge. How can I be taking up space when no files are showing as uploaded.

I have sync turned off on both my desktop (CC Classic, not Cloud based) and iPad.

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Creative Cloud storage space

Dec 24, 2018

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I have issues with Creative Cloud. It shows I have used 39% of my 20GB storage space. I have deleted ALL files from Creative Cloud and from the Delete/Archive space. There are no Albums, projects or anything else showing in the Files section of Cloud, yet the space usage doesn't budge. How can I be taking up space when no files are showing as uploaded.

I have sync turned off on both my desktop (CC Classic, not Cloud based) and iPad.

TOPICS
File sync

Views

214

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 24, 2018 0
Dec 24, 2018

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Dec 24, 2018 0
Tslayer LATEST
Dec 29, 2018

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I have the same problem only it is telling me I am at 100% of spaced used and I can no longer save any additional photos. I removed all files and emptied the deleted items folder.  I posted this same question several weeks ago with no response. I have no idea how to get help through adobe and considering just cancelling my monthly subscription. Please let me know if you figure it out.

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Dec 29, 2018 0