Creative Cloud Storage won’t free up after deleting files?

[bt8495]

I’ve been running low on space on my 20GB Creative Cloud Photography plan and have since been deleting past work from Adobe Creative Cloud via the Creative Cloud app as well as Lightroom CC on my iPad. After deletion and making sure that no other photos were pending to upload, I still am noticing nearly no change in my storage available on my Creative Cloud account. I have gone onto the Creative Cloud app and permanently deleted any archived files but that doesn’t seem to be resolving the issue either. Could there be another reason that I can’t view on my iPad that could be causing these issues? Also, I used to use a MacBook Pro for my photo management and editing that I am no longer using with Lightroom and the albums I produced on my iPad would be shared via web link (these albums have been deleted); not sure if this information is needed but wanted throw it out there.

[kglad]

[moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration]

[David__B · Accepted solution]

Hi bt8495,

If you go here and click on the LR icon in the top left and go to acct info and choose the option to delete your library within does that make any difference?

Photo Editor | Online Photoshop Lightroom

The storage usage should consist of Creative Cloud Files, Lightroom Online.

Please let me know if this helps,

- Dave