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Creative cloud sync is broken

New Here ,
Nov 08, 2016 Nov 08, 2016

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Hello,

My Creative cloud file syncing service for mac is not working properly after the latest update (Max update I think). It never complete the sync.CC.png

What I tried so far is restarting the sync app and re-log in. Is there any way to fix this problem?

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File sync

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correct answers 1 Correct answer

Adobe Employee , Nov 08, 2016 Nov 08, 2016

Hi Hyunghwan,

I've gotten feedback from the related engineering team that this should be fixed now. Is it working for you or are still seeing the issue?

Thanks,

- Dave

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Adobe Employee ,
Nov 08, 2016 Nov 08, 2016

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Hi Hyunghwan,

I've gotten feedback from the related engineering team that this should be fixed now. Is it working for you or are still seeing the issue?

Thanks,

- Dave

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Community Beginner ,
Nov 09, 2016 Nov 09, 2016

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Having the same problem today.

Having several sync problems with Adobe Assets. Files won't sync and I can not save&download extracted assets etc.

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