Creative cloud sync is broken

New Here ,
Nov 08, 2016

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Hello,

My Creative cloud file syncing service for mac is not working properly after the latest update (Max update I think). It never complete the sync.CC.png

What I tried so far is restarting the sync app and re-log in. Is there any way to fix this problem?

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File sync

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1 Correct Answer

Adobe Employee , Nov 08, 2016
David__B Adobe Employee , Nov 08, 2016
Hi Hyunghwan,I've gotten feedback from the related engineering team that this should be fixed now. Is it working for you or are still seeing the issue?Thanks,- Dave

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Adobe Employee ,
Nov 08, 2016

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Hi Hyunghwan,

I've gotten feedback from the related engineering team that this should be fixed now. Is it working for you or are still seeing the issue?

Thanks,

- Dave

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Community Beginner ,
Nov 09, 2016

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Having the same problem today.

Having several sync problems with Adobe Assets. Files won't sync and I can not save&download extracted assets etc.

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