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We are having the same issues, in fact these are ongoing issues with CC storage. I've spent hours on the phone with Adobe but still no resolution to the problem. I cannot get certain files to either sync or files update on the website. I'd like to know why Adobe an't seem to get its act together on this.
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I find it comedic that they abandoned this thread....... Im here having the same issue as well.
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Hi Tim,
Sorry to hear about your difficulties. I branched this to a new thread because the one which you posted on was quite old. Sorry to hear about your difficulties with file sync. Can you tell me more details about what is happening? Do you have the case number from where you worked with support that I can review? This info would help me better understand the issue.
Hi Thomas,
I'd need the same info from you as what I asked Tim
Please get back to me with more info and I'll see what I can do to help.
Thanks,
- Dave