• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Creative Cloud: Unable to sync because file is locked

Community Beginner ,
Sep 15, 2016 Sep 15, 2016

Copy link to clipboard

Copied

Hello there! I'm having trouble with the creative cloud file sync. It has worked effortlessly before (a few months ago), but now none of the folders will sync and this message pops up:

Screen Shot 2016-09-09 at 13.52.03.png

I've looked at the "Sharing and Permissions" option for all folders I try to sync, but nothing seems amiss.

Screen Shot 2016-09-15 at 15.26.21.png

I hope any of you can help me. I use this as back up, so I really hope to make it work again...

TOPICS
File sync

Views

273

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 15, 2016 Sep 15, 2016

Copy link to clipboard

Copied

LATEST

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines