Creative cloud Update error 117 and loop sign-in

New Here ,
Jun 13, 2020

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Hi all,

 

On a computer with Windows 10, the creative cloud update failed with error code: 117 and when I sign in my creative account it's loop to sign in page. I have this isssues with 2 domains accounts (this 2 accounts are in the local admin group), but with a local admin account all work fine.

I have try to use the cleanup adobe tool and setup again. The setup work only in the local account.

And when I go back in one of the domain account, I have the 2 issues (error code 117 and loop sign-in).

 

What can I do ?

 

Regards

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Adobe Community Professional ,
Jun 14, 2020

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Please check you internet connection. 

More informations you'll find here: https://helpx.adobe.com/download-install/kb/error-code-117.html

 

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