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Creative Cloud white screen

New Here ,
Jun 29, 2020

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I've been using Adobe Creative Cloud for about 4 months. Since yesterday, when I open Creative Cloud Desktop, I get a white screen (see image below). Other Adobe programs that I have work fine (Photoshop, Reader, Acrobat).

 

Been trying for 3 hours to get it to work again. Tried the recommended solutions on the other forum posts, I've removed and reinstalled it... nothing works.

 

I tried:

- changing intenet settings from https://community.adobe.com/t5/enterprise-teams/cc-desktop-app-displays-white-screen/td-p/10909649?p...

- adobe cleaner tool and then reinstall from https://community.adobe.com/t5/enterprise-teams/cc-desktop-app-displays-white-screen/td-p/10909649?p...

- changed opm.db to opm_old.db

 

White screen:

White screen.JPG

 

Adobe folder:

Adobe.jpg

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Creative Cloud white screen

New Here ,
Jun 29, 2020

Copy link to clipboard

Copied

I've been using Adobe Creative Cloud for about 4 months. Since yesterday, when I open Creative Cloud Desktop, I get a white screen (see image below). Other Adobe programs that I have work fine (Photoshop, Reader, Acrobat).

 

Been trying for 3 hours to get it to work again. Tried the recommended solutions on the other forum posts, I've removed and reinstalled it... nothing works.

 

I tried:

- changing intenet settings from https://community.adobe.com/t5/enterprise-teams/cc-desktop-app-displays-white-screen/td-p/10909649?p...

- adobe cleaner tool and then reinstall from https://community.adobe.com/t5/enterprise-teams/cc-desktop-app-displays-white-screen/td-p/10909649?p...

- changed opm.db to opm_old.db

 

White screen:

White screen.JPG

 

Adobe folder:

Adobe.jpg

Topics

Collaboration

Views

50

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 29, 2020 0

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