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creative cloud won't sync many of my files

Explorer ,
Jan 28, 2015

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I appear to be having similar syncing issues as others have noted here. CC desktop app just seems to "sync" endlessly and occasionally I get the "unable to sync" due to server error dialogue.

I have dozens of files that don't seem to want to sync anymore (and they synced fine previously).

I have tried all the options I have read about in this forum. I even emptied my CC folder and tried to sync it empty (even permanently deleted my archive folder) but I still can't seem to get some files to sync reliably.

How do I clear this up?

Thanks.

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File sync

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creative cloud won't sync many of my files

Explorer ,
Jan 28, 2015

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I appear to be having similar syncing issues as others have noted here. CC desktop app just seems to "sync" endlessly and occasionally I get the "unable to sync" due to server error dialogue.

I have dozens of files that don't seem to want to sync anymore (and they synced fine previously).

I have tried all the options I have read about in this forum. I even emptied my CC folder and tried to sync it empty (even permanently deleted my archive folder) but I still can't seem to get some files to sync reliably.

How do I clear this up?

Thanks.

Topics

File sync

Views

256

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Explorer ,
Jan 29, 2015

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Not sure what happened but all my files are syncing this morning. As of midnight last night I was still getting sync errors, but now (8 am) my files just synced correctly.

I didn't change anything on my end.

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Adobe Employee ,
Feb 02, 2015

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This could have been due to some kind of outage or network issue on your end? I am glad to hear Creative Cloud is now working for you.

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