Creative Cloud

New Here ,
Dec 17, 2020 Dec 17, 2020

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J'ai un abonnement Creative Cloud, mes paiement sont à jour, le logiciel me demande de faire les mises à jour de Photoshop , Ligthroom Classic, Ligthroom, Bridge. Aprés avoir télécharger tous les éléments j'ai la surprise de voir tous les logiciels en essais avant achat. Quel est le problème ?

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Adobe Community Professional , Dec 17, 2020 Dec 17, 2020
Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help -and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068 -and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html This part copied from Nancy_OShea 1. Open CC Desktop App. 2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date." 3. Click on y...

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Adobe Community Professional ,
Dec 17, 2020 Dec 17, 2020

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Let me move this to the Creative Clouds Services forum for you, which is probably a more appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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Adobe Community Professional ,
Dec 17, 2020 Dec 17, 2020

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Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
This part copied from Nancy_OShea
1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

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