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Delete files from PC but leave them in Creative Cloud

New Here ,
Feb 06, 2020

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Hi. I’ve been having problems syncing files on my CC Windows app.
I use Photoshop on a PC running Windows 10. When I’ve finished working, I transfer the files to my MacBook laptop and upload them to Creative Cloud when I’m away from home (my home connection can be slow for uploading).

The problem I have is CC seems to be stuck syncing on my PC and I have conflicted files there, which is possibly causing the problem.

 

My question is how do I delete all files from my PC, without deleting them from Creative Cloud on my Laptop? Basically, I want to re-download all the files to my PC via the cloud to hopefully clear the conflicted files and syncing issues.

Thanks!

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Creative Cloud, File sync

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Delete files from PC but leave them in Creative Cloud

New Here ,
Feb 06, 2020

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Hi. I’ve been having problems syncing files on my CC Windows app.
I use Photoshop on a PC running Windows 10. When I’ve finished working, I transfer the files to my MacBook laptop and upload them to Creative Cloud when I’m away from home (my home connection can be slow for uploading).

The problem I have is CC seems to be stuck syncing on my PC and I have conflicted files there, which is possibly causing the problem.

 

My question is how do I delete all files from my PC, without deleting them from Creative Cloud on my Laptop? Basically, I want to re-download all the files to my PC via the cloud to hopefully clear the conflicted files and syncing issues.

Thanks!

Topics

Creative Cloud, File sync

Views

154

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Feb 06, 2020

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the directory you sync'd is linked with your cloud folder.  if you delete from one, you delete from both.

 

you could copy files from the sync'd folder to another local folder, delete the sync'd and cloud files and then move back the file you want to sync.

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New Here ,
Feb 07, 2020

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Thanks for replying. So it sounds like I need to start over by backing up my files, delete them from CC and then re-upload them from scratch. I'll do that if I don't hear otherwise.

Cheers!

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kglad LATEST
Adobe Community Professional ,
Feb 07, 2020

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that's the most certain way to remove corrupt/conflicting files.  there may be a quicker way if you knew which were the problematic files or there are a limited number of suspect files.

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