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Deleted files from cloud incorrectly (didn't archive first), still out of storage and am stuck.

Community Beginner ,
Sep 21, 2015

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In an attempt to create more storage on my creative cloud I permanently deleted the archive and then 'removed' several files from the folders without moving them to archive first. Now I'm still out of storage, but can't 'permanently delete.' What should I do?

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Deleted files from cloud incorrectly (didn't archive first), still out of storage and am stuck.

Community Beginner ,
Sep 21, 2015

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In an attempt to create more storage on my creative cloud I permanently deleted the archive and then 'removed' several files from the folders without moving them to archive first. Now I'm still out of storage, but can't 'permanently delete.' What should I do?

Topics

File sync

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180

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Sep 21, 2015

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Moving the discussion to File Hosting, Syncing, and Collaboration

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Adobe Employee ,
Sep 23, 2015

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Hi,

Are you trying to empty your archive from the Creative Cloud website and this is failing for you?

Thanks

Warner

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