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I am not able to delete any files in my archive. I keep getting an "error please try again message." I moved all my files to the archive because I'm over my limit but I'm not able to actually delete any of them.
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Hi Johnnadj,
The error removing items from your archive appears to have been transient. We have emptied your archive for you.
Thanks -
Marc
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Hi Marc,
I'm having the same problem with my archive. Can you clear mine for me, too? Thanks!
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@CinematekCreative - We have checked your account and the Archive is empty. All of the metadata looks fine too.
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Thanks, Ken. I had been trying to clear my archive for a few days, and then
about 2 hours after I made that post it finally cleared out. No clear
indication why. Thanks for looking into it.
On Sun, Sep 7, 2014 at 2:32 PM, Ken G. Rice <forums_noreply@adobe.com>