Getting notification about activation limit reached. One of the devices that I need to sign out of, shown in the notification, is actually the device I am using.
Sign out and then sign in.
I did but why should I have to? Occasionally, I open on a third computer and have to sign out of one of the two shown to be able to use on third device. This appears to be a problem with where Adobe stores the activation file on the local computer as it always happens after a Windows update.
It has happened again. This morning there was an update to Windows and when I used Adobe Acrobat DC, I had to sign out of this machine so I could use the software on this same machine. Come on Adobe. FIX this.
Only two devices can be activated at one time.
Sign-out of the one you're not using. Sometimes overlaps occur.
Go to your Adobe account to manage devices.
Read the rest of the post. One of the devices I'm being told to sign out of is the device I'm using.
Thank you for posting your query here.
I understand that the Device name "Gigabyte-deskop" is the one that you were using while you got the prompt to Sign out from the same device.
If you've already activated your Creative Cloud subscription on two computers, you'll first need to deactivate it on one of the systems.
Hope this helps.
OK, I'm having a little trouble here. Am I not clear? Why should I have to sign out of the device I'm using just so I can sign back in to it. Doesn't make much sense to me.
I believe the simplest option that you may follow is :
- Launch Creative Cloud App in all your three devices
- Sign out Manually from the Creative Cloud Desktop App from all devices ( NOT from the online prompt when you see the Activation limted reached)
Hope this helps.
Drlambert, I agree, nobody seems to understand your question though I thought it was perfectly clear. I wish I had an answer, you are not the only person to see this.
Thank you. Finally, someone understands the issue.
This has been happening to me over the past 4 days. Again! It sticks its ugly head up every few months - and has done over a number of years now. During this time Adobe has never given a satisfactory explanation.
Yesterday, once again, I reached the device activation limit, although I only have one activated PC. After deactivating it, I logged back in, only for it to happen again today. In addition, for the past few days, I have had to sign in to Adobe Cloud every time I use an app, even though it may have been moments after closing it down.
I know this is a user forum, but Adobe technical staff do look in occasionally. Please Adobe, sort this issue out permanently. This together with the frustratingly long start up of the latest versions of LrC and Ps, I'm fast becoming a dissatisfied user of some 30 years.