Disable password protection not working for my portfolio page- FRUSTRATED

New Here ,
Jan 21, 2021 Jan 21, 2021

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In edit mode for the Adobe Portfilio (photography) I have choosen "no password protection for entire site" and saved the change under settings. None the less, the password protection page pops up and ask for a password!! I have choosen no password for the entire site in addition to each page. Still, when I reload the site, the password protection page appears. How do I deleat the password protection page - given I have already selected "no password for entire site" from the settings?? 

Whats the point of having a published site if no one can get pass the "enter the password" page??

Appreciate a quick response.

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Adobe Community Professional ,
Jan 21, 2021 Jan 21, 2021

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Sorry, no forum here... unless some other Portfolio user has an answer
See Employee Dave's reply "Portfolio team asked us to close up shop here"
-This link has all of the currently available information on Portfolio
-https://community.adobe.com/t5/download-install/is-portfolio-still-being-developed/td-p/11583268?pag...

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Adobe Community Professional ,
Jan 21, 2021 Jan 21, 2021

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Hi @Theresa5CB3,

Sorry to hear you're having so much trouble with this.  It should work.

  • Did you republish your Portfolio site after disabling Password Protection?
  • Did you clear your browser's cache memory and/or try using a different browser?
  • Can you post the URL to your site?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jan 21, 2021 Jan 21, 2021

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Thank you for responding but I have completed all of your suggestions but the password protection page remains the first page when opening the website. Please advise further steps.

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Adobe Community Professional ,
Jan 21, 2021 Jan 21, 2021

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For technical problems, please submit a ticket directly to the Portfolio team below.

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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