Error 500: Internal Server Error on /links

New Here ,
Nov 25, 2020

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Hi. Anyone also having a problem accessing the published links?

dswinicki_0-1606316662176.png

 

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Cloud storage web assets, File sync, Libraries

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Error 500: Internal Server Error on /links

New Here ,
Nov 25, 2020

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Hi. Anyone also having a problem accessing the published links?

dswinicki_0-1606316662176.png

 

TOPICS
Cloud storage web assets, File sync, Libraries

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89

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Nov 25, 2020 1
Adobe Community Professional ,
Nov 25, 2020

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use a different browser or clear your browser's cache (at least of adobe files).

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Nov 25, 2020 0
Community Beginner ,
Nov 25, 2020

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I do, and I tried with other browsers and even with another internet connection. It was working fine earlier today.

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Nov 25, 2020 0
Adobe Community Professional ,
Nov 25, 2020

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what link is failing for you?

 

note: i've seen several reports of adobe spark pages not being available so there may be an adobe server problem today.

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Nov 25, 2020 0
Community Beginner ,
Nov 25, 2020

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This one https://assets.adobe.com/links

 

And all published links.

 

Other colleagues seem to be facing the same issue. They can't update links from XD prototypes.

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Nov 25, 2020 0
New Here ,
Nov 25, 2020

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Hello, I`ve got the same problem since hours. I can access my cloud files and open them, and acess published prototypes via direct link, but can`t publish anything new and can`t access the overview with my published files. I get Error 500. I`ve tested with several computers and browsers, everytime the same. I`ve looked with a dev tool and I`ve seen some errors on the website. Need urgently access to my files and the publishing feature 😞

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Nov 25, 2020 0
Adobe Community Professional ,
Nov 25, 2020

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that looks like it's on adobe's end.  you'll just need to wait to see if it gets fixed.

 

you should never fail to have a back up of your important files.  trusing anyone's (adobe or otherwise) cloud server only isn't prudent.

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Nov 25, 2020 0
Community Beginner ,
Nov 25, 2020

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I never said l cannot access my files or I lost them.

I cannot access the published links for sharing prototypes, which is what
we are all talking about.

I cannot show the progress done on xd to my client.

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Nov 25, 2020 0