error loading creative cloud and all apps

New Here ,
Apr 13, 2021 Apr 13, 2021

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I've tried pretty much everything to try and get creative cloud and premiere pro specifically to work on my laptop (Macbook Pro OS version 11.2.3) including deleting hidden files, updating, uninstalling & reinstalling... For a while whenever i tried to open either app they got stuck in a continual loop of asking me to sign in but now it refuses to work all together.Screen Shot 2021-04-14 at 1.54.40 pm.png

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Adobe Community Professional ,
Apr 14, 2021 Apr 14, 2021

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first, reset the cc app:

to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall/reinstall per the above link

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os

restart your computer (don't skip this)
reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud
if you're unable to install the cc desktop app at this stage, use the link at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials

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