Copy link to clipboard
Copied
I'm trying to install the Creative cloud onto my Mac OS X Yosemite. However it is saying it is has Failed to start CoreSync. How can I resolve this so it is installed on my mac?
Please try the steps below:
Copy link to clipboard
Copied
This what it looks like and says
Copy link to clipboard
Copied
Hi,
I believe you are getting the 'Download error' in the Apps panel.
Please refer to the help document below:
Download Error in Apps tab of Creative Cloud Desktop Application
You may also refer to the threads below:
https://forums.adobe.com/thread/1832357
Creative Cloud - Download error - stubborn error
Re: Creative Cloud "Download Error" message
Regards,
Sheena
Copy link to clipboard
Copied
Hi Sheena,
I deleted the AAMupdater folder from ~/Library/Application Support/Adobe/
and I also Renamed the opm.db file under ~/Library/Application Support/Adobe/OOBE,
but it is coming up with the same error message as seen below.
I don't understand what to do next from Creative Cloud - Download error - stubborn error
what should I do?
Copy link to clipboard
Copied
Please try the steps below:
Copy link to clipboard
Copied
Great! finally it worked! thanks so much.
Copy link to clipboard
Copied
You are welcome!