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Failed to start CoreSync for Creative Cloud on Mac OS X Yosemite

New Here ,
Jan 12, 2016

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I'm trying to install the Creative cloud onto my Mac OS X Yosemite. However it is saying it is has Failed to start CoreSync. How can I resolve this so it is installed on my mac?

Please try the steps below:

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Failed to start CoreSync for Creative Cloud on Mac OS X Yosemite

New Here ,
Jan 12, 2016

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I'm trying to install the Creative cloud onto my Mac OS X Yosemite. However it is saying it is has Failed to start CoreSync. How can I resolve this so it is installed on my mac?

Please try the steps below:

Topics

File sync

Views

1.6K

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New Here ,
Jan 12, 2016

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This what it looks like and says

Screen Shot 2016-01-13 at 13.34.37.png

Screen Shot 2016-01-13 at 13.34.24.png

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Adobe Employee ,
Jan 12, 2016

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Hi,

I believe you are getting the 'Download error' in the Apps panel.

Please refer to the help document below:

Download Error in Apps tab of Creative Cloud Desktop Application

You may also refer to the threads below:

https://forums.adobe.com/thread/1832357

Creative Cloud - Download error - stubborn error

Re: Creative Cloud "Download Error" message

Regards,

Sheena

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New Here ,
Jan 13, 2016

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Hi Sheena,

I deleted the AAMupdater folder from ~/Library/Application Support/Adobe/

and I also Renamed the opm.db file under   ~/Library/Application Support/Adobe/OOBE,

but it is coming up with the same error message as seen below.

Screen Shot 2016-01-14 at 08.42.23.png

I don't understand what to do next from Creative Cloud - Download error - stubborn error

what should I do?

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Adobe Employee ,
Jan 13, 2016

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Please try the steps below:

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New Here ,
Jan 14, 2016

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Great! finally it worked! thanks so much.

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Adobe Employee ,
Jan 16, 2016

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You are welcome!

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