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File saving error

New Here ,
Aug 19, 2020 Aug 19, 2020

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Hi, I am attempting to save a file so that it can be sent to other users but whenever I go to save it there is a file error. I have trying turning off the save online storage when saving files but I still cannot save it. I have the older version of the file but all of my work is on the new one. I was wondering if anyone can help. Thanks.

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LEGEND ,
Aug 19, 2020 Aug 19, 2020

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And what Adobe program are you asking about?

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Community Expert ,
Aug 20, 2020 Aug 20, 2020

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Which app & version?

Which OS?

 

Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use. Check each one. Keep in mind that Catalina alone requires 4 GB of RAM and 12.5 GB of HD storage.  So you may need a good deal more memory than the stated min-requirements.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Also see Creative Cloud Storage & Quota

https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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