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I'm trying to share a pdf file with a client. Unfortunately, she can't download the PDF version. Only the JPG and PNG versions.
Adobe Creative Cloud
The file is in public mode.
We saw this issue in the 3 major browsers, in Mac platform: Chrome, Firefox and Safari. We didn't try in PC
After a little research in adobe forum, I found 2 OLD topics about this issue.
Is it still a feature?
The problem has been fixed.