File Sync does not stay on in Adobe Creative Cloud - OSX Mavericks

Explorer ,
Aug 01, 2014

Copy link to clipboard

Copied

To download assets (clip art) from Creative Cloud Market, File Sync in CC must be on. I turn it on, but when I try to download it turns itself off. Anyone else have this issue?

TOPICS
File sync

Views

201

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Aug 04, 2014

Copy link to clipboard

Copied

I am having the exact same issue on my system.  Turn it on in preferences, it immediately turns off.  Turn it on when trying to download a file, it doesn't do any good.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Aug 04, 2014

Copy link to clipboard

Copied

Please try the workaround posted here:

Re: Creative cloud doesnt create a cloud folder on my Users Folder?

This seems to have worked for a few other users.  Hopefully we'll be able to release a fix to this issue soon.

Thanks,

Elba

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more