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File Sync Icons macOS Missing

Contributor ,
Nov 27, 2019

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Hi All, 

 

Anyone else missing the file sync icons in macOS (Mojave). CC seems to be syning fine just have now feedback in the system i.e. Creative Cloud icon on the folder or sync and tick marks on folders and files.

 

It also appears the Finder extension is missing as well, usually toggle this on and off the fix this issue. 

 

Have run the repair option plus downloaded and installed a fresh copy from the interwebs.

 

Guessing this is a bug being worked on but would be nice to know if I'm not the only one.

 

Cheers,

 

Stephen

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Creative Cloud, File sync

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File Sync Icons macOS Missing

Contributor ,
Nov 27, 2019

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Hi All, 

 

Anyone else missing the file sync icons in macOS (Mojave). CC seems to be syning fine just have now feedback in the system i.e. Creative Cloud icon on the folder or sync and tick marks on folders and files.

 

It also appears the Finder extension is missing as well, usually toggle this on and off the fix this issue. 

 

Have run the repair option plus downloaded and installed a fresh copy from the interwebs.

 

Guessing this is a bug being worked on but would be nice to know if I'm not the only one.

 

Cheers,

 

Stephen

Topics

Creative Cloud, File sync

Views

629

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Nov 27, 2019 1
New Here ,
Dec 04, 2019

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you are not alone 😞

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Dec 04, 2019 1
Explorer ,
Dec 05, 2019

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same here, since update Nov 21th

Creative Cloud 5.0.0.354

Core Sync 4.3.16.14

_Cloud-documents.webloc found in folder "Creative Cloud Files"

sync is working

no green, blue or red checker marks anymore, no context menu for links, you have to follow the _Cloud-documents.webloc to get the link for transfering

video player window for previewing mp4 files in browser is working again (was down)

something on Adobe side went wrong related with update

Adobe support not very helpful, sorry

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Dec 05, 2019 2
Contributor ,
Dec 05, 2019

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Just on a side note, major Adobe hack last month:

 

https://thehackernews.com/2019/10/adobe-database-leaked.html

 

Just got asked to reset my password only this morning!

 

Make sure you tick the "Sign out of all active sessions" box when resetting.

 

SF d-)= 

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Dec 05, 2019 0
New Here ,
Dec 09, 2019

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No, exactly the same problem here!

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Dec 09, 2019 0
Explorer ,
Jan 02, 2020

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Jan 02, 2020 0
New Here ,
May 27, 2020

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Ran into this issue yesterday. I am going bonkers. It's that much more difficult to do my work and share my files...

 

Is there a fix for this??

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May 27, 2020 0