File sync issues

New Here ,
Sep 02, 2013

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I've not been able to sync files on Creative Cloud for months, I joined in March and it hasn't worked fo the majority of that time.

I downloaded the new CC desktop app in the hope that this would fix the problem but I just get the message on the image below. Unknown Server Error.

Any help out there?

Thanks

Screen Shot 2013-09-02 at 10.23.35.png

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File sync

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File sync issues

New Here ,
Sep 02, 2013

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I've not been able to sync files on Creative Cloud for months, I joined in March and it hasn't worked fo the majority of that time.

I downloaded the new CC desktop app in the hope that this would fix the problem but I just get the message on the image below. Unknown Server Error.

Any help out there?

Thanks

Screen Shot 2013-09-02 at 10.23.35.png

TOPICS
File sync

Views

382

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 02, 2013 0
Adobe Employee ,
Sep 03, 2013

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Sep 03, 2013 0
Adobe Community Professional ,
Sep 06, 2013

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I experienced a problem in font and file syncing the past week or two. It was just fixed yesterday when I downloaded an update to Creative Cloud Desktop application version 1.1.1.232.

You can force an immediate update of the software if you quit the CCD application and relaunch it. Good luck!

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Sep 06, 2013 0