File Sync Will Not Resume

[#1]

I puased file syncing when I lost some data a few weeks back (thank you to the Adobe Staff who assisted me with this issue and worked to rectify the problem and recover my data). However now, after updating my Creative Cloud application, I cannot resume file syncing. When I attempt to resume file sync, the application acts like it is syncing but then pauses again. I have also attempted to resume sync while the Creative Cloud application is running as Administrator on Windows 7.

[#2]

I puased file syncing when I lost some data a few weeks back (thank you to the Adobe Staff who assisted me with this issue and worked to rectify the problem and recover my data). However now, after updating my Creative Cloud application, I cannot resume file syncing. When I attempt to resume file sync, the application acts like it is syncing but then pauses again. I have also attempted to resume sync while the Creative Cloud application is running as Administrator on Windows 7.

[#3]

Still not working on either my workstation or my laptop.

[#4]

Hey,

Please check

http://blogs.adobe.com/creativecloud/update-on-creative-cloud-connection-and-file-sync-preview/

Hope it helps!

[#5]

That post is months old and I had working file sync since the last update on that post which was nearly three months ago. Also the status shows file sync as working right now.

[#6]

I am STILL unable to sync.. WTF is going on? What am I paying for?

[#7]

If syncing is not working for you, try uninstalling the Creative Cloud Desktop app. Then go to creative.adobe.com and log in with your Adobe ID. Then download Creative Cloud app again. That will give you the latest version and may fix your problem. Good luck.

[#8]

Still did not fix it.

Here is what my log is saying:

20130926-220121.982: Couldn't populate account: couldn't get size from listing

20130926-220121.982: 9/26/2013 10:01:21 PM: File Monitoring stopped on: accs://creative.adobe.com

20130926-220121.982: 9/26/2013 10:01:21 PM: File Monitoring has stopped: Error while monitoring: Couldn't populate account: couldn't get size from listing

20130926-220122.120: Cannot connect to accs://creative.adobe.com: Cache is empty: Couldn't populate account: couldn't get size from listing

20130926-220122.471: Error 11 on side -1: Cannot connect to accs://creative.adobe.com: Cache is empty: Couldn't populate account: couldn't get size from listing

20130926-220122.471: Creative Cloud server error: Cannot connect to accs://creative.adobe.com: Cache is empty: Couldn't populate account: couldn't get size from listing

20130926-220122.471: BaseControllerDelegate::quota {storageFree:19732473474, storageTotal:21474836480}

20130926-220122.472: BaseControllerDelegate::pushSyncStatus sent state 3 (CoreSyncStateSyncError)

20130926-220122.472: Switch Sync status

20130926-220122.473: Set job state to 0, OnSyncSwitch

20130926-220122.473: 9/26/2013 10:01:22 PM: File Monitoring was asked to stop on: C:\Users\Jon\Creative Cloud Files: Stop Monitoring

20130926-220122.818: 9/26/2013 10:01:22 PM: File Monitoring stopped on: C:\Users\Jon\Creative Cloud Files

20130926-220122.818: 9/26/2013 10:01:22 PM: File Monitoring has stopped: Was asked to stop

20130926-220122.895: Informational: [livetype] onTextReceived cosy.fonts.UpdatePreferencesRequest

20130926-220122.895: Informational: [livetype]  sendText accc.fonts.UpdatePreferencesResponse (success)

20130926-220122.895: Informational: [livetype]  disableFontSync

20130926-220648.371: Informational: [livetype] onTextReceived cosy.fonts.PreferencesRequest

20130926-220648.371: Informational: [livetype]  sendText accc.fonts.PreferencesResponse (OFF)