File syncing taking more than 18 hours...

[#1]

Hi,

Overnight, my file syncing stopped working on selective/random files.

28mb worth of files is still trying to 'sync' after 18hrs.

My business partner can see only certain files that upload, yet I can see/access all files he has uploaded.

I've been running Catalina OSX 10.15.3 for approx 2 weeks, but this problem has surfaced overnight.

How do you update the actual Creative Cloud Desktop app itself? The version I'm running is 5.0.0.345.

Any info much appreciated.

[#2]

Hi,

Overnight, my file syncing stopped working on selective/random files.

28mb worth of files is still trying to 'sync' after 18hrs.

My business partner can see only certain files that upload, yet I can see/access all files he has uploaded.

I've been running Catalina OSX 10.15.3 for approx 2 weeks, but this problem has surfaced overnight.

How do you update the actual Creative Cloud Desktop app itself? The version I'm running is 5.0.0.345.

Any info much appreciated.