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File syncing taking more than 18 hours...

New Here ,
Feb 27, 2020

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Hi,

Overnight, my file syncing stopped working on selective/random files.

28mb worth of files is still trying to 'sync' after 18hrs.

My business partner can see only certain files that upload, yet I can see/access all files he has uploaded.

I've been running Catalina OSX 10.15.3 for approx 2 weeks, but this problem has surfaced overnight.

How do you update the actual Creative Cloud Desktop app itself? The version I'm running is 5.0.0.345.

Any info much appreciated.

Topics

Creative Cloud, File sync

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

File syncing taking more than 18 hours...

New Here ,
Feb 27, 2020

Copy link to clipboard

Copied

Hi,

Overnight, my file syncing stopped working on selective/random files.

28mb worth of files is still trying to 'sync' after 18hrs.

My business partner can see only certain files that upload, yet I can see/access all files he has uploaded.

I've been running Catalina OSX 10.15.3 for approx 2 weeks, but this problem has surfaced overnight.

How do you update the actual Creative Cloud Desktop app itself? The version I'm running is 5.0.0.345.

Any info much appreciated.

Topics

Creative Cloud, File sync

Views

37

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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