Files and fonts won't load in creative cloud

Mar 24, 2018

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Hello,

I just synced a font from TypeKit, but they weren't appearing in my adobe programs.

So I wanted to look at them in the creative cloud, but now the files and fonts tabs in creative cloud aren't loading.

I constantly see the blue loading circle.

I have tried several things like reinstalling and restarting my computer. I tried to turn my font sync off and turn back on, but the button won't allow me to click it.

What could I do? I run adobe on windows 10.

Can someone please help me?

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File sync

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Files and fonts won't load in creative cloud

Mar 24, 2018

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Hello,

I just synced a font from TypeKit, but they weren't appearing in my adobe programs.

So I wanted to look at them in the creative cloud, but now the files and fonts tabs in creative cloud aren't loading.

I constantly see the blue loading circle.

I have tried several things like reinstalling and restarting my computer. I tried to turn my font sync off and turn back on, but the button won't allow me to click it.

What could I do? I run adobe on windows 10.

Can someone please help me?

TOPICS
File sync

Views

901

Likes

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 24, 2018 1
Adobe Community Professional ,
Mar 25, 2018

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sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

[moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration]

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Mar 25, 2018 0
Mar 25, 2018

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Hey Kglad,

Thank you for your reaction. Unfortunately this didn't work either.

Is there something else I could do?

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Mar 25, 2018 0
Explorer ,
Mar 28, 2018

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I have the same problem. When syncing files the browser screen keeps reloading, but nothing happens.

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Mar 28, 2018 0
Apr 27, 2018

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Is there any work around for this, I have uninstalled and reinstalled Creative Cloud App, signed in and out, delete the OOBE folder.

Thanks

KEane

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Apr 27, 2018 0
Nov 17, 2020

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Same issue here, two years later. Does anyone have any advice? I can't use any of my fonts. Just get a blue load bar forever.

 

digitaliglooaustin_0-1605635390051.png

 

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Nov 17, 2020 1