Files in Access Not Showing Up

New Here ,
Apr 01, 2015 Apr 01, 2015

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I a wondering how to access my files in creative cloud. I have downloaded and installed the creative could app to my laptop. there's a green checkmark by 'files synched" and there are many file sin my creative cloud desktop application on my other big desktop computer. I am logged in, bui I see now files in the access area. Does any one know what i need to do to be able to access my files from my laptop; which I understand is one of the  main purposes of this software, Creative Cloud for Destop. Unless i am mistaken and I have to download a different app, which may be called 'creative clould for laptop???"

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Adobe Employee , Apr 02, 2015 Apr 02, 2015
Hi.I think the workflow you are looking for it this.Desktop Computer install Creative Cloud from Download Adobe Creative Cloud apps | Free Adobe CC trial Log in with your Adobe IDLaptop Computer install Creative Cloud from Download Adobe Creative Cloud apps | Free Adobe CC trial Log in with your Adobe ID (same ID as above) You will then be able to see all of your files synced from your laptop and desktop on Adobe Creative Cloud Files synced from your laptop will then be visible on your desktop, ...

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Adobe Community Professional ,
Apr 01, 2015 Apr 01, 2015

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Adobe Employee ,
Apr 02, 2015 Apr 02, 2015

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Hi.

I think the workflow you are looking for it this.

Desktop Computer

  1. install Creative Cloud from Download Adobe Creative Cloud apps | Free Adobe CC trial
  2. Log in with your Adobe ID

Laptop Computer

  1. install Creative Cloud from Download Adobe Creative Cloud apps | Free Adobe CC trial
  2. Log in with your Adobe ID (same ID as above)

  • You will then be able to see all of your files synced from your laptop and desktop on Adobe Creative Cloud
  • Files synced from your laptop will then be visible on your desktop, files synced from your laptop will be visible on your desktop.
  • All files synced from your computers will be visible from Adobe Creative Cloud.

I hope this helps.

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