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Files not syncing, context menu missing and folder is "paused".

New Here ,
Nov 22, 2017

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My Creative Cloud files are not syncing and my Creative Cloud Files folder is showing that it is paused and there is no context menu for Creative Cloud. See attached image.

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Mac High Sierra 10.13.1 (17B48)
Creative Cloud 4.3.0.256
Creative Cloud Sync is on.
Have already uninstalled and reinstalled Creative Cloud desktop app.
I have multiple folders that are being shared with me and are visible in My Assets in a web browser. (Assets > Files in the Desktop app just shows a spinner.)

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screenshot.jpg

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File sync

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Files not syncing, context menu missing and folder is "paused".

New Here ,
Nov 22, 2017

Copy link to clipboard

Copied

My Creative Cloud files are not syncing and my Creative Cloud Files folder is showing that it is paused and there is no context menu for Creative Cloud. See attached image.

****

Mac High Sierra 10.13.1 (17B48)
Creative Cloud 4.3.0.256
Creative Cloud Sync is on.
Have already uninstalled and reinstalled Creative Cloud desktop app.
I have multiple folders that are being shared with me and are visible in My Assets in a web browser. (Assets > Files in the Desktop app just shows a spinner.)

****

screenshot.jpg

Topics

File sync

Views

143

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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