Files Not Syncing to PC's with Collaborative Docs

Community Beginner ,
Aug 17, 2017 Aug 17, 2017

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I'm working on a project with two other members of my team and we are each adding media to our local folders and taking turns on our After Effects file, but the files are not syncing properly from PC to Cloud back to PC.

As each one of us makes a save or adds a file, it correctly updates the collaborative folder on the cloud site, but each computer isn't automatically updating the AE file with the most current version or downloading new assets.

Are we doing something wrong or is this a glitch?

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File sync

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Community Beginner , Aug 18, 2017 Aug 18, 2017
Thanks David - no, although I probably should have to start. I just created my own project as I normally would and then invited others to share it for collaboration.I thought the file syncing and updating would be the same as if i were using two computers, which I've done without issue before. Finding out its not entirely the case. I will say that when I booted up my PC this morning the entire folder synced as expected, it just wasn't doing it on the fly throughout yesterday.

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Adobe Community Professional ,
Aug 17, 2017 Aug 17, 2017

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Adobe Employee ,
Aug 17, 2017 Aug 17, 2017

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Hi GunnettDH,

Adobe has a beta program for team and enterprise subscribers to collaboratively edit video projects. I'm not sure if that is what you're using, but that's what I'd recommend. Please see this articles for more info about this program.

Collaborate on shared video projects |

Working simultaneously in shared video projects

Is this what you're using?

Best,

- Dave

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Community Beginner ,
Aug 18, 2017 Aug 18, 2017

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Thanks David - no, although I probably should have to start. I just created my own project as I normally would and then invited others to share it for collaboration.

I thought the file syncing and updating would be the same as if i were using two computers, which I've done without issue before. Finding out its not entirely the case. I will say that when I booted up my PC this morning the entire folder synced as expected, it just wasn't doing it on the fly throughout yesterday.

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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