And given the error dialog that pops up: Telling me to "View file in folder" is pretty much pointless, given the fact that the file hasn't been uploaded in the first place. "Contact Customer Support" is also pretty much insulting, since that just leads to a generic portal page, as opposed to the appropriate, specific page regarding the problem.
Sorry to hear about your difficulties. Thanks for testing the things you have already.
Would it be possible for you to upload the log files from your computer? If you could combine them in a single zip file, upload them to Creative Cloud, make it accessible for download, and post the download link here that would help out a lot.
The logs are located at"
The log file can be found here:
<Mac Hard Drive>/Users/<username>/Library/Application Support/Adobe/CloudSync/CoreSync-YYYY-MM-DD.log
(where YYYY-MM-DD indicate the date of the last log)
Note: The Users Library user folder is hidden on starting with 10.7 or later