files not visible on cc

[Files not visible on CC]

Several files that I uploaded to CC are not visible for me and for for others. What could be wrong? Someone could help me? Thank you!!

[Atul_Saini]

Moving the discussion to File Hosting, Syncing, and Collaboration.

Thanks,

Atul Saini

[wharress]

Hi,

Are you still experiencing this issue?

Would you be able to send me your log files so I can better your issue.

You can find your log files at...

Mac:

/Users/<username>/Library/Application Support/Adobe/CoreSync

Windows:

C:\Users\<username>\AppData\Roaming\Adobe\CoreSync

'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:

http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html (Win)

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html (Mac)

please upload them to Creative Cloud and send me a link to the logs at harress@adobe.com

Thanks

Warner