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Hi, we use assets to store a lot of files and work off the same files on different machines. Today some files that I have deleted keep coming back. It is only in a specific folder. I've deleted them lots of times (and even tried deleting the whole folder and emptying from the archive) and I can't figure out what keeps bringing them back. I am part of a team that uses Creative Cloud and it is effecting all the users.
Hi Lin
We have been on the phone with someone at Adobe and we think our issue is sorted now. Thank you for your help though.
Ashlie
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Moving this discussion to the File Hosting, Syncing, and Collaboration forum.
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Hi:
Thanks for raising this issue and could we request the logs and some information to understand your issue and provide you a solution ASAP? Please use the log collector tool from https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and send the zip file on your desktop to me at SyncForum-Communication@adobe.com.
Please provide the information as below in the email as well:
Best Regards.
Lin
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Hi Lin
We have been on the phone with someone at Adobe and we think our issue is sorted now. Thank you for your help though.
Ashlie
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Hi Ashlie:
It is glad to know that your issue has been resolved. Thanks.
Best Regards.
Lin
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How many threads till ADOBE fixes this?
ADOBE MALWARE.