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2 of my ai files were removed today from the cloud without me doing anything. It just popped up in the right hand corner with an update "####.ai was removed". It seemed to do it when i lost internet connection. How do i keep that from happening again and how do i get my files back?
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2 of my ai files were removed today from the cloud without me doing anything. It just popped up in the right hand corner with an update "####.ai was removed". It seemed to do it when i lost internet connection. How do i keep that from happening again and how do i get my files back?
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Customer support let me know they contacted you and provided the two missing files. We will let you know when this problem is fixed.
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Yes, unfortunately the download only goes to 100mb then says decompression failed
Zac Collins // Creative Director // Van Dyke Church
Sent from my iPhone
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Were you able to get the two files yet?
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I have not been able to get it yet.
Zac Collins | Creative Director | Van Dyke Church | Lutz, FL