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files won't sync

New Here ,
Jan 31, 2016

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all apps are updated but my files haven't sync'd in 66 days, any ideas?

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File sync

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files won't sync

New Here ,
Jan 31, 2016

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all apps are updated but my files haven't sync'd in 66 days, any ideas?

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File sync

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281

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Most Valuable Participant ,
Jan 31, 2016

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File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem

-FAQ https://forums.adobe.com/thread/1937790

-https://forums.adobe.com/community/creative_cloud/host_sync

-http://helpx.adobe.com/creative-cloud/help/sync-settings.html

-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

-Size Limits https://forums.adobe.com/thread/1488242

-sync and email link http://forums.adobe.com/thread/1427516?tstart=0

-Phantom folder problem https://forums.adobe.com/thread/1490445

-an overview of assets https://assets.adobe.com/files

-File sharing https://forums.adobe.com/thread/1838790

or

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Adobe Employee ,
Feb 11, 2016

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Hi,

Could you supply more information about the issue your seeing?

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