Filter gallery

New Here ,
Apr 15, 2021 Apr 15, 2021

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The gallery opens, however any of the effects you click do not engage. No film grain, paint daubs, any of the available effects. I've tried several times with every single one of the filters and none work. I really needed to use the film grain for this project, I mean, what am I paying for? I had to go and use Exposure instead to get the grain. Not acceptable. Anyone else experiencing this? Any solutions? Adobe is worse than Apple trying to get help! 

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

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New Here ,
Apr 15, 2021 Apr 15, 2021

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I’m using adobe creative cloud. thanks

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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>I’m using adobe creative cloud

 

That is not a program... Photoshop is a program... Illustrator is a program... what program are you using?

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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Hi @DinaC,

There is no filter gallery inside Creative Cloud desktop app so can we safely assume your question is about Photoshop and specifically for desktops, not iPads?

 

If so, please see the system requirements below and pay particular attention to the new GPU specs.

- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Hope that helps.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Apr 22, 2021 Apr 22, 2021

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Yes, this is Photoshop I'm talking about. I've had copies for many years now and the filter gallery (chalk, grain, paint daubs, etc) worked fine. I've used the film grain on several occasions in the past using the CC version of Photoshop but now, none of those filters work anymore. You can slide the bar back and forth, change settings, and absolutely nothing happens. My imac meets the requirements btw, so all is cool on that end. 

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