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Finding the Adobe CC App on your PC to show your products

New Here ,
Aug 10, 2020

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On a recent windows update, the  App that shows what products you have and lets you update etc has disappeared from my PC screen. Can anyone advise where it might be located in the Adobe program files where can it be located? Thanks.

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Finding the Adobe CC App on your PC to show your products

New Here ,
Aug 10, 2020

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On a recent windows update, the  App that shows what products you have and lets you update etc has disappeared from my PC screen. Can anyone advise where it might be located in the Adobe program files where can it be located? Thanks.

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Aug 10, 2020 0
Adobe Community Professional ,
Aug 11, 2020

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Thank you for posting your query here.

 

It appears that you are unable to access the Creative Cloud Desktop App on your computer.

Please type "Creative Cloud" in your Start Search menu and it should return the Search result with the Red Creative Cloud App icon. 

In case Creative Cloud App was uninstalled and you do not see the App, Please Open the web link : https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

 And scroll down to the Section "Problems installing? Try alternative download links "

 And please Click on :"Windows | Alternative downloads"

 There you will see the Option for "Windows 10 (64-bit)" Download

 

Please download and install Creative Cloud Desktop App. 

 

Please let me know if that works. 

 

Thank you.

 

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Aug 11, 2020 0