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folders on the MAC are not synchronized

Explorer ,
Jan 27, 2019

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I'm working on 2 computers: PC and MAC. I've created a shared folder on PC but when I work on MAC AdobeCC don't synchronises the folder! and no warning message, nothing. I have only the folder but is empty!!! and if I try to put new files on MAC folder they are synchronise n CC! incredible! but not in reverse way!

somebody has a same problem???? please help me, no way to work well

Finally I found a solution with Adobe support Italian chat.

It depends of the size of the folder and subfolders.. maybe the internet connection maybe my MAC but for to move a "big" folder with subfolders and big size files you have to move one folder per time, that's it.

I waited half day for the sync and now all files are synchronised.

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File sync

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folders on the MAC are not synchronized

Explorer ,
Jan 27, 2019

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I'm working on 2 computers: PC and MAC. I've created a shared folder on PC but when I work on MAC AdobeCC don't synchronises the folder! and no warning message, nothing. I have only the folder but is empty!!! and if I try to put new files on MAC folder they are synchronise n CC! incredible! but not in reverse way!

somebody has a same problem???? please help me, no way to work well

Finally I found a solution with Adobe support Italian chat.

It depends of the size of the folder and subfolders.. maybe the internet connection maybe my MAC but for to move a "big" folder with subfolders and big size files you have to move one folder per time, that's it.

I waited half day for the sync and now all files are synchronised.

Topics

File sync

Views

182

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Adobe Community Professional ,
Jan 28, 2019

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Discussion successfully moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Explorer ,
Jan 30, 2019

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Finally I found a solution with Adobe support Italian chat.

It depends of the size of the folder and subfolders.. maybe the internet connection maybe my MAC but for to move a "big" folder with subfolders and big size files you have to move one folder per time, that's it.

I waited half day for the sync and now all files are synchronised.

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