Green checkmarks dissappeared in finder after updating to Big sur

New Here ,
Dec 17, 2020

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Hi there,

 

I have just installed the macOS Big Sur on my mac, and now I can't se the green checkmarks in my creative cloud files on my desktop.

Does others experience this, and have a solution for bringing the checkmarks back?

 

Best regards

 

May Buhr

TOPICS
Collaboration, File sync

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Green checkmarks dissappeared in finder after updating to Big sur

New Here ,
Dec 17, 2020

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Hi there,

 

I have just installed the macOS Big Sur on my mac, and now I can't se the green checkmarks in my creative cloud files on my desktop.

Does others experience this, and have a solution for bringing the checkmarks back?

 

Best regards

 

May Buhr

TOPICS
Collaboration, File sync

Views

95

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Dec 17, 2020 0
Most Valuable Participant ,
Dec 17, 2020

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SOME Adobe programs are compatible with Apple's BS, but they may have issues
https://helpx.adobe.com/download-install/kb/macos-big-sur.html
.
And, Apple's update sometimes isn't even compatible with itself
https://www.macworld.co.uk/news/macos-big-sur-bricks-older-macbook-pro-models-3798046/
.
I do NOT know if these revert to older links will work with BS
https://macpaw.com/how-to/downgrade-from-catalina or
https://www.macworld.co.uk/how-to/mac-software/downgrade-macos-3581872/

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Dec 17, 2020 0
New Here ,
Dec 19, 2020

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Hi. Also got stuck! Working fine on my imac (10.15 catalina) but no green or blue ticks on my new macbookpro. Did everything and eventually went as far as a clean OS install, fresh install of Adobe, everything new without any other software installed. (So just the OS and Adobe). Also did not install dropbox just in case that caused the problem. Did all the other stuff – uninstall/repair of Creative cloud, turning extentions on and off, signing out and in, stopping coresync / helper / desktop services in activity montor.

After no luck I installed Dropbox - working perfectly with sync icons. 

It's really usefull to see what is syncing / what is not. I get the blue sync icon in the taskbar when syncing creative cloud files and all files are synced, so it's working, but not showing.

 

So I guess I can't move to Big Sur on my main work computer before this is fixed. So frustrating.

Hope somebody can help!

Please.

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Dec 19, 2020 0
New Here ,
Jan 12, 2021

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Same Issue! Hope there is a fix soon!

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Jan 12, 2021 0
New Here ,
Jan 13, 2021

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Yep, same issue here. No more green checkmarks, no more links etc. on right click.
After connecting to adobe support I tried a lot of the stuff you told before. Even deleting CC Desktop App via cleaner tool. Unfortunatly no success at all. Indeed, very frustrating.

Don't know what else to try. Maybe someone can help finally. Would be amazing!

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Jan 13, 2021 0