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Having problems with CC desktop, not syncing at all.

New Here ,
Oct 21, 2014

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Hi my CC desktop says it's syncing but it never ends syncing can anybody help?

Cheers

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File sync

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Having problems with CC desktop, not syncing at all.

New Here ,
Oct 21, 2014

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Hi my CC desktop says it's syncing but it never ends syncing can anybody help?

Cheers

Topics

File sync

Views

164

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Oct 21, 2014

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Moving the discussion to File Hosting, Syncing, and Collaboration forum.

Thanks,

Atul Saini

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Adobe Employee ,
Oct 22, 2014

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Hi,


Can you confirm that your all of your files are on creative.adobe.com under the Assets section?. Please send me your log files to harress@adobe.com.

Your log files can be found in the following locations:

Mac:

/Users/<username>/Library/Application Support/Adobe/CoreSync

Windows:

C:\Users\<username>\AppData\Roaming\Adobe\CoreSync

'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:

http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html (Win)

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html (Mac)

Adobe CC Sync issues

Thanks

Warner

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