How do I recover an erased collaboration folder?

Community Beginner ,
Aug 15, 2014 Aug 15, 2014

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Hi, Ken, i erased by mistake my collaborate folder in my computer, I look in the archive but the files are not there, how can I find them? Thanks in advance for your support.

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Adobe Employee ,
Aug 15, 2014 Aug 15, 2014

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For the collaborate folder did you create it, or did you accept an invitation (someone else collaborated with you)?

Did you use the Leave Folder option for the Files page at https://creative.adobe.com/files?

Screenshot 2014-08-15 11.54.58.png

When you leave a collaboration it does not go into your Archive. But if you are using file syncing from the Creative Cloud desktop application then the folder does go into your computer's Windows Recycle Bin or Mac OS X Trash.

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Community Beginner ,
Aug 15, 2014 Aug 15, 2014

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I was invited, and no I just delete the folder on my computer

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Adobe Employee ,
Aug 15, 2014 Aug 15, 2014

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If you accept a collaboration invitation to a folder and then delete it from the Creative Cloud Files folder (that file sync uses) then it does not go into the Archive. (It acts the same as Leave Folder from the browser).

If the folder is no longer in your Recycle Bin or Trash then you will need to ask to be invited again to the folder.

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Community Beginner ,
Aug 15, 2014 Aug 15, 2014

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Thanks for your support Ken.

RM

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