how do I stop getting the some files don't sync when I said don't sync?

New Here ,
Dec 01, 2014 Dec 01, 2014

Copy link to clipboard

Copied

I tried removing them from the desktop but they get removed from the cloud as well.

TOPICS
File sync

Views

167

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 03, 2014 Dec 03, 2014

Copy link to clipboard

Copied

LATEST

Hi,

Adobe Support should be your first contact with these issue, this is not a support forum as such and support staff no not monitor this forum regularly.

Can I suggest you read some of the links below, sometimes filename or file size can cause the message you are seeing, if not please contact Adobe Support as your next step.

https://forums.adobe.com/community/creative_cloud/host_sync

-http://helpx.adobe.com/creative-cloud/help/sync-settings.html

-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

-Size Limits https://forums.adobe.com/thread/1488242

-sync and email link http://forums.adobe.com/thread/1427516?tstart=0

-Phantom folder problem https://forums.adobe.com/thread/1490445

Thanks

Warner

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines