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How do I sync my files properly all I see is a red triangle with an exclamation point on top of each file??

New Here ,
Nov 14, 2014

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I have a MacBook Pro with Retina Display running OSX Yosemite version 10.10 on a 2.4 GHz processor with 16 GB RAM and Intel Iris 1536 MB. The red triangle comes up whenever I try to upload files and now is a permanent fixture on the files. I can still create new files yet I want to upload my work. How may I fix this issue. Also I would like back my old files I lost from a lapse of less than a month in my subscription.

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How do I sync my files properly all I see is a red triangle with an exclamation point on top of each file??

New Here ,
Nov 14, 2014

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I have a MacBook Pro with Retina Display running OSX Yosemite version 10.10 on a 2.4 GHz processor with 16 GB RAM and Intel Iris 1536 MB. The red triangle comes up whenever I try to upload files and now is a permanent fixture on the files. I can still create new files yet I want to upload my work. How may I fix this issue. Also I would like back my old files I lost from a lapse of less than a month in my subscription.

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File sync

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214

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New Here ,
Nov 14, 2014

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I am using Photoshop CC 2014 version 2014.1.2

I have a wi-fi connection

What else do you need to know I do not know how to take screen shots yet??

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New Here ,
Nov 14, 2014

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Screen Shot 2014-11-14 at 5.04.01 PM.png

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New Here ,
Nov 15, 2014

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DAMN!! Adobe!!!

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Adobe Employee ,
Nov 17, 2014

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Hi ChRoNiClEs@twisted211187,

Could you tell me the file size of the files that failed to sync?, and could you also supply me with some log files please?.

The log files can be found here:

Mac: /Users/<yourusername>/Library/Application Support/Adobe/CoreSync/

Windows: C:\Users\<yourusername>\AppData\Roaming\Adobe\CoreSync\

The logs have the date in the filename, like "CoreSync-2014-03-25.log". Please compress (zip) all the CoreSync-2014-MM-DD.log files and email them to me directly at harness@adobe.com


Thanks

Warner

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New Here ,
Nov 17, 2014

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Warner,

The files are all at or under 59 kb

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