Copy link to clipboard
Copied
hi, im trying to download brushes off creative cloud and it keeps on coming up and saying turn file sync on? i keep on going back to the "files" tab and click sync but nothing happens?
someone help me!
Copy link to clipboard
Copied
Moving this discussion to the File Hosting, Syncing, and Collaboration forum.
Copy link to clipboard
Copied
Have you tried the workaround in this KB article: Creative Cloud desktop app | Unable to turn-on File sync?
Can you double-check that File Sync is turned on: in the CC desktop app, select the gear icon in upper right, choose Preferences..., choose Files tab, and Sync on/off should be set to On.