how do i turn on files sync

[swagboy2213]

hi, im trying to download brushes off creative cloud and it keeps on coming up and saying turn file sync on? i keep on going back to the "files" tab and click sync but nothing happens?
someone help me!

[Jeff A Wright]

Moving this discussion to the File Hosting, Syncing, and Collaboration forum.

[Elba_Sobrino]

Have you tried the workaround in this KB article: Creative Cloud desktop app | Unable to turn-on File sync?

Can you double-check that File Sync is turned on: in the CC desktop app, select the gear icon in upper right, choose Preferences..., choose Files tab, and Sync on/off should be set to On.