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I have no files listed anywhere on my account, but it says I'm using 88.9 Gb
On the webiste, I have no folders and no files. I checked the deleted items tab. On the Creative Cloud app, I looked at Your Work, and my Cloud Documents, Shared With You, and Deleted. Everything is empty. My Creative Cloud sync folder has been set to a new empty folder on my copmuter.
**So, how do I tell Creative Cloud to delete everything so I can have my storage back?**
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open your cc app.
click your cloud storage icon (1.) and check storage and take a screenshot. embed it in a reply (using the insert photo icon in the reply header).
click file>open sync folder and take a screenshot showing it's empty. embed it.
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Thank you for the screenshot and quick reply! I have uploaded a screenshot of a 4 things that include the 2 you said to include.
If there is a command to "wipe storage," I am totally down for that. Personally, I do not need to hunt down those 88.9 Gb and then delete them. If there is a way to delete all the files that would work for me.
Could I just delete my entire account? I've done that but the 88.9 Gb are still there.
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thank you for that.
so, your 88.9gb cc files are elsewhere. check your lr and spark libraries (even if you don't use lr and spark).
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WOW THANK YOU!!
There were files from a long while ago that were in Lightroom. They had sync issues so I couldn't even see what the photos were. That was very helpful, thank you!
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you're welcome.
p.s. if you have time, mark that answer as correct to help others find it.