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How to delete all files in Creative Cloud?

New Here ,
Sep 07, 2020

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I have no files listed anywhere on my account, but it says I'm using 88.9 Gb

 

On the webiste, I have no folders and no files. I checked the deleted items tab. On the Creative Cloud app, I looked at Your Work, and my Cloud Documents, Shared With You, and Deleted. Everything is empty. My Creative Cloud sync folder has been set to a new empty folder on my copmuter.

 

**So, how do I tell Creative Cloud to delete everything so I can have my storage back?**

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How to delete all files in Creative Cloud?

New Here ,
Sep 07, 2020

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I have no files listed anywhere on my account, but it says I'm using 88.9 Gb

 

On the webiste, I have no folders and no files. I checked the deleted items tab. On the Creative Cloud app, I looked at Your Work, and my Cloud Documents, Shared With You, and Deleted. Everything is empty. My Creative Cloud sync folder has been set to a new empty folder on my copmuter.

 

**So, how do I tell Creative Cloud to delete everything so I can have my storage back?**

Topics

Cloud storage web assets

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35

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Adobe Community Professional ,
Sep 08, 2020

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open your cc app.

click your cloud storage icon (1.) and check storage and take a screenshot.  embed it in a reply (using the insert photo icon in the reply header).

click file>open sync folder and take a screenshot showing it's empty.  embed it.

 

 

 

Screenshot - 9_8_2020 , 5_57_39 AM.jpg

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New Here ,
Sep 08, 2020

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CCscreen.png

 

Thank you for the screenshot and quick reply! I have uploaded a screenshot of a 4 things that include the 2 you said to include.

 

If there is a command to "wipe storage," I am totally down for that. Personally, I do not need to hunt down those 88.9 Gb and then delete them. If there is a way to delete all the files that would work for me.

 

Could I just delete my entire account? I've done that but the 88.9 Gb are still there.

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Adobe Community Professional ,
Sep 08, 2020

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thank you for that.

 

so, your 88.9gb cc files are elsewhere.  check your lr and spark libraries (even if you don't use lr and spark).

 

Screenshot - 9_8_2020 , 6_46_08 AM.png

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New Here ,
Sep 08, 2020

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WOW THANK YOU!!

 

There were files from a long while ago that were in Lightroom. They had sync issues so I couldn't even see what the photos were. That was very helpful, thank you!

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kglad LATEST
Adobe Community Professional ,
Sep 08, 2020

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you're welcome.

 

p.s. if you have time, mark that answer as correct to help others find it.

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