How to delete files from Creative Cloud

New Here ,
Feb 07, 2017 Feb 07, 2017

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Hello, I am new to CC.

Could you please provide step-by-step instructions on how to delete files from CC?

Thanks

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correct answers 1 Correct Answer

Adobe Employee , Feb 10, 2017 Feb 10, 2017
Hi Nikao,Here are instructions for deleting files Browse, sync, and manage Adobe Creative Cloud assets Please let me know if you still have questions.Thanks,- Dave

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Adobe Employee ,
Feb 10, 2017 Feb 10, 2017

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Hi Nikao,

Here are instructions for deleting files
Browse, sync, and manage Adobe Creative Cloud assets

Please let me know if you still have questions.

Thanks,

- Dave

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Participant ,
Nov 26, 2017 Nov 26, 2017

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how do you select more than one file at a time? to delete a bunch at once would take forever, one at a time.

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Advisor ,
Nov 26, 2017 Nov 26, 2017

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Select multiple items in your Creative Cloud Files folder on your hard drive, and delete them from there. When you move them to your Trash, CC moves them to Archived items in your online storage.

To permanently delete multiple items from the Archive, click the checkbox at the top of the list, that selects all the checkboxes. Then un-check the ones you want to keep in the Archive, if any.

AM

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New Here ,
Mar 09, 2018 Mar 09, 2018

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So far I have not found a way to send multiple items to be archived to start deleting them. So is there a way to send multiple items to be archived from where I can delete them?

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New Here ,
Mar 17, 2020 Mar 17, 2020

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there is no "select all"-checkbox 😞

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Community Beginner ,
May 06, 2020 May 06, 2020

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When you select one file name, hold shift and click another item in the list and it will check every file proceeding it. Similar to selecting multiple files/photos on your desktop.

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New Here ,
May 21, 2020 May 21, 2020

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I answered your question in this thread, hope it helps!

 

CJ

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Community Beginner ,
May 21, 2020 May 21, 2020

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Thanks, but I wasn't the one with the question. I only answered it.
Either way, the assistance is appreciated.

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New Here ,
Aug 06, 2020 Aug 06, 2020

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As I just reported.... Check the very top file, hold shift and check the very last, or whichever is the last. you can only do it by 1st to last, not sure about selecting individuals. but i imagine, if you want to be thhat selective, they shouldnt be in the trash. sometimes you have to think outside the box. 😛

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Explorer ,
Dec 24, 2019 Dec 24, 2019

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This works for me, except for the fact that my "Deleted" folder has a ton of read-only files in it that aren't selectable. I've deleted everything except those in my deleted folder - but how do I get rid of the read-only files? My guess is that they were from shared libraries that I've left (or deleted, presumably), but I can't get rid of them. Can you help with deleting read-only files?

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Community Beginner ,
Sep 09, 2020 Sep 09, 2020

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Hello, some of my files (a lot in facts) in my deleted folder can't be permanently deleted, I don't know why, do you have an idea ?

Thx

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New Here ,
May 21, 2020 May 21, 2020

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If you delete all of your files on your computer, it syncs with the creative cloud, and deletes them in the cloud also, then the files are put in essentially the creative cloud trashcan.  The exact name is "Deleted" Tab, along with Files, Libraries, Published, Shared with you, and finally "deleted". On the left side of the screen, after you go into your creative cloud web. 

 

Much like others here I could only delete one item at a time since there is no "select all" option. However if you basicaly checkmark the first item, then hold shift and checkmark the last item, or a few items later, it does select all inbetween, the way that it would on a desktop, its not intuitive that it would would that on the web version of creative cloud, however that does permanently delete "deleted" items so that you can clear up space for additional items.

 

Hope this helps!

CJ

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Explorer ,
Feb 02, 2021 Feb 02, 2021

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So frustrating. Why does Adobe make it so hard to delete deleted files? What a waste of time!

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Explorer ,
Jun 07, 2021 Jun 07, 2021

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Indeed! Having a "Select All" toggle to tick/select is a basic feature of nearly any other similar list structure, meaning only 1 answer:

 

Adobe wants more of our money. If you think your files are deleted, and you aren't paying close attention to your folder (like all of us in this thread) it won't occur to you that you haven't actually run out of space, that your deleted items folder has a 'never delete' (!/?/wtf) default setting and 90% of your files are actually trash, so you BUY more storage.

 

And, as a bonus, your NOT-deleted files are being used by Adobe for whatever marketing purpose they like.

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New Here ,
Aug 06, 2020 Aug 06, 2020

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New Solution!

Check the very top file, hold shift and check the very last, or whichever is the last. you can only do it by 1st to last, not sure about selecting individuals. but i imagine, if you want to be thhat selective, they shouldnt be in the trash. Sometimes you have to think outside the box. 😛

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New Here ,
Feb 24, 2021 Feb 24, 2021

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Whoever designed this aspect of the system at Adobe should be FIRED. I've never encountered anything so dumb. WHY SHOULD IT TAKE MORE THAN CLICKING ON A BUTTON TO DELETE A FILE? I feel like I'm losing my mind.

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